Shelfie may collect and use the following kinds of information:
Shelfie does not collect information regarding persons under 16 years old and Shelfie asks them not to provide their personal data to Shelfie.
Information about your personal data may be collected from you in a variety of ways, including but not limited to:
Shelfie may use your personal data to:
Shelfie will not disclose personal data about you, unless it is required, incidental or otherwise related to the primary purpose of providing Services to you or a third party for which you have consented to by engaging Shelfie’s Services or by using Shelfie’s Services. However, Shelfie may disclose your personal data to its business partners who can assist them to provide Services to you as a customer.
Shelfie, in its sole discretion, may disclose your personal data if it is required to do so by law or legal process, including:
It is important that you advise Shelfie of changes to your personal data that you have provided to Shelfie as it is essential that your personal data is accurate, complete, and up-to-date in order for Shelfie to provide Services to you.
Shelfie will take commercially reasonable steps to protect your personal data from misuse, loss, unauthorised access, modification and disclosure. However, Shelfie is not liable for any unauthorised access to this information, unless otherwise required by law.
Shelfie will take commercially reasonable steps to destroy or permanently de-identify personal data if it is no longer needed for the purposes of providing Services to you in accordance to the laws of the applicable jurisdiction and where Shelfie is not required to retain that information by law.
You are responsible to ensure that the information you provide to Shelfie is accurate, complete and up-to-date.
By request, you may contact Shelfie and ask to know what sort of personal data is held about you, for what purposes, and how it is collected, held, used and disclosed
By reasonable request, you may access your personal data by contacting Shelfie at firstname.lastname@example.org. Shelfie reserves the right to charge a reasonable administration fee for when it deems the request to be unfounded, excessive, or repetitive.
Sometimes, Shelfie may not be able to provide you with access to all of your personal data or may not be able to make the requested changes and, where this is the case, Shelfie will give you a written notice setting out various matters including the reason for the refusal.
You acknowledge that Shelfie retains, collects and maintains your personal data for statistical analysis purposes (whether for commercial or non-commercial purposes). You agree that Shelfie may share, distribute and/or transfer information which you have provided to Shelfie to third parties, after that information has been de-identified.
Shelfie stores its information in Australia and on cloud services provided by third parties. You acknowledge, agree and understand that your personal data will be transferred to and stored in Australia and other foreign jurisdictions which we or our third-party service providers may direct the data to be stored. You agree for Shelfie to transfer your information into foreign jurisdictions for the purposes of providing you with the Services.
In addition to the above, Shelfie will transfer personal data to a foreign country where:
For people residing within the EU, your data may be transferred outside of the EU. Where personal data is transferred outside the EU, it will be transferred through approved methods that protect your personal data by either entering into agreements with the approved European Commission’s Standard Contractual Clauses for processors, or by ensuring the processor is Privacy Shield certified. For further information, please contact us using the details set out in the Contact Us section below.
Sensitive information is defined in the Privacy Act and the GDPR to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by Shelfie only:
The length of time Shelfie will keep your personal data depends on what it is and whether Shelfie has an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
Shelfie will retain your personal data for as long as it has a relationship with you and for a period of time afterwards where Shelfie has an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, Shelfie will make sure it’s deleted or anonymised.
A complaint should identify whether it is about
EU residents have the right to:
Shelfie values your opinions and takes complaints very seriously. Upon receiving written notice of your complaint about privacy, Shelfie will respond in a timely manner to advise you of the outcome following its enquiring into the same. You will also be invited to respond to its outcome. If a response is received, Shelfie will assess your response and advise if it has changed its view. If you are unsatisfied with the final outcome, Shelfie will advise further options.
Shelfie will respond to the complaint in writing within a reasonable time (usually 30 days or as otherwise required by relevant applicable laws).
In Australia, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992. In the UK, you may contact the Information Commissioner’s Office at www.ico.org.uk and on 0303 123 1113. You may also have the right to submit a complaint to the relevant supervisory authority in your jurisdiction.
Governing Law & Jurisdiction
Shelfie Robot Pty Ltd
Level 2, 6 The Corso
Manly NSW 2095